PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern Sweet Paris relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use.

For the purposes of these terms and conditions, “Us”, “Our, “We” and "Sweet Paris" refers to Sweet Paris Pty. Ltd. and “You” and “Your” refers to you, the client, visitor, website user or person using our website. "Sweet Paris website", "Our website" and "This website" refers to our online shop, accessible at this URL: "http://www.sweetparis.com.au". "Sweet Paris store" refer to our physical store, located 38 Inkerman Street, St Kilda 3182 VIC, Australia.

AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern Your and Our rights and obligations to each other.

LIMITATION OF LIABILITY

It is an essential pre-condition to you using our website that you agree and accept that Sweet Paris is not legally responsible for any loss or damage you might suffer related to your use of this website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of this website. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Sweet Paris liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

ELIGIBILITY

You must be over 18 years of age to use this website and to purchase any goods or services.

Alternatively, Sweet Paris store located in St Kilda is open to public.

PRICING

All prices on our website are listed in Australian Dollars (AUD) and include GST, unless otherwise specified.

Sweet Paris has taken considerable care with the preparation of all information and prices on this site, we will not be held responsible for typographical or other errors or omissions regarding prices or any information given.

In the event that a product or service is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall issue a credit to your credit card account in the amount of the incorrect price.

There is no minimum amount required for placing an order.

PRODUCT AVAILABILITY

All products listed on our website are held in stock unless marked "out of stock" within individual product descriptions. Should you want to pre-order an "out of stock" item, please contact us.  

There is a maximum quantity per product of 10. If you want to order larger quantities of an item, please contact us to find out when we can order the stock in for you.

PAYMENT OPTIONS AND TERMS

Sweet Paris accepts payment in the following ways:

- Mastercard
- Visa
- American Express

All orders require complete payment and clearing of funds before goods are delivered.

CUT-OFF TIME

The cut-off time for placing an order is the day before the delivery at 7:30pm AEST.
For instance, the cut-off time for placing an order for a delivery on Monday is Sunday, 7:30pm AEST.

The same cut-off time applies for cancelling an order.

DELIVERY

Items sold on our website are available for pick-up at Sweet Paris store only. There is currently no delivery service offered.
Orders are available for pick-up on weekdays, excluding Public holidays and excluding occasional days when Sweet Paris store is closed.


You can choose the delivery day and time slot in the Shipping Method section during the checkout of your order. Sweet Paris endeavours to prepare orders for the selected time slot.

There is no pick-up charge.

Replacement or refund of damaged or lost items or late deliveries is made at the discretion of Sweet Paris.

CANCELLATIONS, RETURNS AND REFUND

Sweet Paris handles returns and processes refunds in accordance with the Australian Consumer Protection legislation. Under the Australian Consumer Law, the customer is only entitled to a refund or replacement for a major problem with a product covered by consumer guarantees.
Should you wish to return your order, please notify us within 7 days of purchase with a valid reason for return. Refunds are made at the discretion of Sweet Paris.

Due to hygienic and food safety reasons, we are not able to accept returns of perishable items.

Order cancellation may be requested by contacting us no later than the cut-off time (Refer "Cut-off time" section) and a full refund will be made. Refund of late cancelations are made at the discretion of Sweet Paris.

Refunds are made by the same method that you use for payment of the order.
Refund payments may take up to 7 business days to be received. 

LINKS TO OTHER WEBSITES

Sweet Paris may from time to time provide on its website, links to other websites and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Sweet Paris and the owners of those websites. Sweet Paris takes no responsibility for any of the content found on the linked websites.

Sweet Paris's website may contain information provided by third parties for which Sweet Paris accepts no responsibility whatsoever for information or advice provided to you directly by third parties. We are making a 'recommendation' only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

LINKING TO OUR WEBSITE

We are grateful for serious, well-intentioned links to our website.

You may not use any logo or any other material from our site without our permission.

All the material on our website is subject to copyright.

For any other proposed use, other than use as permitted above you must contact us for formal permission.

We would appreciate you contacting us to let us know if you are linking to our site.

DISCLAIMER

To the fullest extent permitted by law, Sweet Paris absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Sweet Paris gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of Sweet Paris to bear any entire costs of servicing, repairs, or correction. The applicable law in your state of territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

YOUR PRIVACY

At Sweet Paris, we are committed to protecting your privacy. We use the information we collect about you to maximise the services that we provide to you. Sweet Paris respects the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth).

For more information, please refer to our Privacy Policy.

SECURITY

Sweet Paris has taken reasonable precautions to ensure that your transactions and personal information are safe. Our website is hosted by an industry-leading provider on secured servers located 100% in Australia.

Your transactions with Sweet Paris are protected by an SSL certificate issued by Comodo, providing a high industry-standard encryption system.

Sweet Paris uses a credit card transaction gateway provided by the Commonwealth Bank to process your payment.

When you make a credit card purchase, your credit card details are encrypted and entered directly into the Bank's systems and do not pass through, and are not retained, on Sweet Paris systems.

THIRD PARTIES

Sweet Paris does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.

DISCLOSE YOUR INFORMATION

Sweet Paris may be required, in certain circumstances, to disclose information in good faith and where Sweet Paris is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of Sweet Paris, its customers or third parties.

EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Sweet Paris. Sweet Paris expressly excludes and does not permit you to use or access its website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then Sweet Paris will hold you fully responsible for any loss that it might sustain and further holds you accountable for all profits that you might make from such unpermitted and improper use. Sweet Paris reserves the right to exclude and not permit any person from using its website or any of the documents and information contained on it.

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

Sweet Paris expressly reserves all copyright and trademark in its website and in all documents and information on its website and reserves the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

USER CONTENT

You grant to us an irrevocable, non-exclusive, royalty-free,  worldwide license to use, reproduce, adapt, translate, publish and distribute your content in any existing or future media. "Your content" means material (including, without limitation, text, images, audio, video) that you submit to our website, for whatever purpose.

Your content must not be illegal or unlawful, must not infringe any third party's legal rights. 

We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.

WHOLE AGREEMENT

These terms and conditions represent the whole agreement between you and Sweet Paris concerning your use and access to Sweet Paris website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

EXCLUSION OF UNENFORCEABLE TERMS

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

FOOD OR CATERING

The information contained in this website is for general information purposes only and is not meant to substitute professional dietary advice or treatment. If you have or suspect you may have allergies or medical issues which may be affected by certain foods, or, after taking any of our products, find you may have or be experiencing side effects, you should promptly contact your health care provider. Any statements regarding dietary are to be used at your discretion and are not intended to diagnose, treat, cure or prevent any disease. 

JURISDICTION

This agreement and this website are subject to the laws of Victor ia and Australia. If there is a dispute between you and Sweet Paris that results in litigation then you must submit to the jurisdiction of the courts of Victoria.

OUR DETAILS AND REGISTRATIONS

Our company is registered as Sweet Paris Pty. Ltd.

Our business name is Sweet Paris.

Our address is 38 Inkerman Street, St Kilda, VIC 3182, Australia.

We are registered in Victoria under ABN 38617275411.

We operate under the FOOD ACT 1984 and are registered with the City of Port Phillip.

You can contact us with the contact form available on our website.